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Tips for Selecting a Repair Shop and Maintaining Your Vehicle

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02/09/2012

When it comes to car care, the two challenges most people face are where to go and what to do. Many consumers are not familiar with the preventive checks and are also unsure of how to select a repair shop.

"I work with my customers to help them understand the importance of automobile maintenance," said Allstate spokesman John Heid. "Preventive service will extend the life of the vehicle and, more importantly, ensure proper and reliable operation, which may mean increased safety for drivers and passengers."

Allstate provides its customers with the following tips for finding and working with a repair shop:

  • Recommendations are typically reliable. Friends, family members, colleagues, and others whom you trust can sometimes be the best resources for selecting a repair shop.
  • Find a repair shop before you need a repair shop. Decisions made at the last minute or under duress may not have the best results. Research and select your repair shop before you are pressured to do so.
  • Seek a seal. When visiting a repair shop, look for appropriate licenses and certifications. Typically, those certifications indicate that some or all of the technicians on staff have met basic standards of knowledge. Also, check to be sure the certifications are recent.
  • Shop around. Research capabilities, prices, and technicians for the best deal and most efficient service. Also, try to find a shop that honors your vehicle's warranty, if applicable.
  • Get Estimates and Keep Receipts. Always get and keep a signed written cost estimate for the work to be performed. Make sure the estimate is detailed and states that the shop will contact you for approval before going forward with work. When completed, get a repair order that offers a detailed description of the work that has been done.

In addition, Allstate is offering the below preventive maintenance checklist so that all drivers who mark their calendar for "car care" in April have an itemized list of preventive service checks to be done.

  • Change oil filter every 3,000-4,000 miles
  • Check brake fluid
  • Check power steering fluid
  • Check transmission/transaxle fluid
  • Check windshield Washer solvent
  • Check anti-freeze
  • Check tire inflation
  • Keep engine tuned
  • Lubricate chassis
  • Check battery cables and posts for corrosion
  • Check battery fluid
  • Check lighting system, i.e. headlights, signals, brake, and tail lights
  • Inspect engine belts
  • Check washer blades and replace at least annually
  • Checked air filtration system
  • Review vehicle owner's manual

Please contact your local Allstate agent for more information on choosing the right auto repair shop.

About the Allstate Corporation
The Allstate Corporation (NYSE: ALL) is the nation's largest publicly held personal lines insurer. Widely known through the "You're In Good Hands With Allstate®" slogan, Allstate is reinventing protection and retirement to help nearly 16 million households insure what they have today and better prepare for tomorrow. Consumers access Allstate insurance products (auto, home, life and retirement) and services through Allstate agencies, independent agencies, and Allstate exclusive financial representatives in the U.S. and Canada, as well as via www.allstate.com and 1-800 Allstate®. As part of Allstate's commitment to strengthen local communities, The Allstate Foundation, Allstate employees, agency owners and the corporation provided $28 million in 2011 to thousands of nonprofit organizations and important causes across the United States.

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Contact: John Heid
Email: john.heid@allstate.com
Phone Number: (678) 589-6102

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